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Website Security Terms and Conditions

These Website Security Terms and Conditions are effective as of 10/29/2020.

Ciera Bank is committed to protecting your personal information. These Website Security Terms and Conditions (“Terms and Conditions”) describe our security practices and apply to anyone who visits our Website or uses our Mobile or Online Services (“Services”). These Terms and Conditions explain the types of personally identifiable information we may collect and what we may do with that information.

When you use our Services, you are acknowledging and consenting to the collection, use, and disclosure of your information in accordance with these Terms and Conditions. They should be our Privacy Notice and Terms of Use. You agree to be bound by these Terms and Conditions, and accept them in full, including any future updates. We may revise these Terms and Conditions at any time without advance notice. Should the Terms and Conditions change, we will post the revision on our website with the new effective date. If you do not agree with these Terms and Conditions, please do not use our Services. Your continued use of this website constitutes your acceptance of such modifications or changes.

If you have any questions or concerns about the privacy, security and protection of your information, you may contact us.

For additional information about keeping your information safe while using our Services, please visit these pages:


We use Secure Socket Layer (SSL) technology to protect the safety and confidentiality of the information you provide to us. SSL is a standard security technology for establishing an encrypted link between a server and a client, such as our website.

Information Collection and Usage

Generally, when you access our Services, we collect certain non-personally identifiable information. We may also collect personally identifiable information when you provide it, voluntarily, to us through your use of our Services. We may use your personally identifiable information collected through our Services in accordance with applicable law and our Privacy Notice. Some examples of information we may request from you in connection with our Services are: name, address, email address, telephone number. In certain circumstances, we may request additional personally identifiable information to perform certain transactions requested by you. This information could include, but is not limited to: social security or tax identification number, date of birth, account number, driver’s license number.

We may use this information to provide and manage products and services you have requested to: verify and authenticate your identity; protect against fraud or security threats; satisfy legal or regulatory requirements or law enforcement requests; and, as otherwise permitted or mandated by law.

Link to Third-Party Websites

We may place links to third-party websites on our Services. We are not responsible for the privacy or security of these websites. We cannot guarantee how a third-party will collect or use your information. Please review any third-party privacy policy before sharing your information.


In general, email is not a secure method to send your personal information. You should not send or reply to any email that contains your personal information, unless it is encrypted or sent via our secure email system.

Children’s Online Privacy Protection Act (COPPA)

We do not intentionally collect personal information from children under age 13 on any of our Services without prior consent from their parents or legal guardians.

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