Mobile Banking
- How do I register for Mobile Banking?
In order to utilize Mobile Banking, please follow these steps:
- Visit the App Store or Google Play Store and search for “Ciera Bank Mobile Banking”
- Download the app and sign-in using your online banking credentials (if you need assistance, please contact your local branch)
- How do I mobile deposit a check?
In order to mobile deposit a check, please follow these steps:
- Log in to Ciera Bank Mobile Banking Application
- Select "Deposit" on the bottom of the screen
- Select "Deposit Check"
- Enter account number and check amount
- Select "Take Photos"
- Allow access to your phone's camera, place check on dark surface, and ensure the area is well-lit
- Follow the on-screen instructions to capture the check image (PLEASE NOTE: You must use black ink only and include "For Mobile Deposit Only Ciera Bank" or "FMDO Ciera Bank" under your endorsement)
- How to transfer funds using the mobile app:
In order to perform a transfer in the app, please follow these steps:
- Log in to Ciera Bank Mobile Banking Application
- Select "Transfers" on the bottom of the screen
- Select "Make an Internal Transfer"
- Select the "From" and "To" accounts (PLEASE NOTE: You must own more than one Ciera Bank account to perform an internal transfer)
- Enter the transfer amount
- Select "Continue"
- Verify the amount and accounts selected and select "Make Transfer"
- How to enroll in online banking notifications via Notifi:
In order to receive real-time notifications on all account activity, please follow these steps:
- Using a desktop computer, log in to you online banking portal.
- You may be directed to accept the new Terms & Conditions associated with Notifi service.
- Once on your home page, find the "Alerts" section at the top of your page and click "Enroll".
- Enter or update any email addresses or phone numbers that you would like enrolled in the notification service.
- Navigate to "Alert Options" and begin choosing and turning on which notifications you would like the receive.
- You may turn any of the notification options On or Off at any time just by logging in and navigating to "Manage Alerts".
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