For Personal Banking Customers
Ciera Bank provides a wide variety of specialized banking services designed to assist individuals in the daily use, management and investment of their financial resources.
Wires
A wire transfer is an electronic transfer of funds from one person or entity to another. Ciera Bank offers both domestic and international wire transfer services. Contact your local branch for additional information.
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Online Banking & Bill Pay
Online Banking enables Ciera Bank customers to verify their available balance, view deposits and checks cleared, view images of their checks, review online statements, and even receive email alerts on account activity. Bill Pay customers get the added convenience of paying their bills directly from their account, as well as controlling when bills get paid.
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Mobile Banking
Ciera Bank’s Mobile App lets account holders stay connected to their financial information, anytime and anywhere. Check available balances, view account activity, pay bills, transfer funds and even receive security alerts. Ciera’s app provides FAQs/tips on mobile deposits as well as a convenient listing of all locations and ATMs. Download the Ciera Bank Mobile Banking App for free at Google Play, or iTunes. Also available for iPad.
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Voice Banking
Voice Banking provides simple access to account information any day of the week via toll free (855) 482-6897. Account holders may verify balances (on checking, savings and loans), inquire on deposits and withdrawals, determine whether checks have cleared, make Ciera Bank loan payments, and transfer funds from one account to another.
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Remote Deposit Capture
With Remote Deposit Capture, bank customers are able to securely transmit a check for deposit regardless of their physical location. This convenience not only saves from having to make a trip to the bank, but also improves the timing and availability of funds, and the ability to research previous deposits. Multiple daily deposits are also permitted.
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ACH
Ciera Bank offers Automated Clearing House (ACH) services enabling its customers to transfer funds instantly between accounts, or between their Ciera account and another financial institution. This is not to be confused or associated with personal party-to-party transfers, or otherwise payments made directly to another person’s account. ACH processing fees may apply.
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Trusts
Ciera Bank’s Trust Department offers many specialized services including, but not limited to, trust administration, estate settlement, escrow services, retirement plan administration, cash management, and general financial planning consultation. Through these services, customers are able to make more sound investment decisions, shift money between dependents more easily (while reducing tax overhead), avoid the cost and delays associated with probate, and possibly even eliminate the burden of federal estate taxes.
*Trusts assets are not insured by the FDIC.
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Debit & ATM Cards
Debit and ATM Cards each provide access to your money via Automated Teller Machines, though only the Ciera Bank Debit Card gives you the added convenience of paying for goods and services anywhere Visa is accepted. As an added bonus, Ciera Debit cards are “chipped”, thereby enhancing security and overall fraud protection.
Report lost or stolen card immediately to 940-549-2040 or after hours to 800-472-3272.
For after hours debit card support, please call 800-472-3272.
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Overdraft Services
An overdraft occurs when there are not enough funds in your account to cover a transaction. Ciera Bank offers overdraft services, such as linking your checking account to another of your Ciera Bank accounts to automatically transfer funds in the event that your checking account is overdrawn. Contact your local branch to determine which overdraft services will best suit your needs.
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Safe Deposit Boxes
Safe deposit boxes are a convenient and affordable way to stow important documents and other valuables without compromising security. Ciera Bank has a variety of sizes to fit virtually any need, and are available in our Graham, Bryson, Flower Mound and Fort Worth locations. Contact us for details about rates and sizes.
*Contents in Safe Deposit Boxes are not insured by the FDIC.
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Foreign Currency
Ciera Bank offers both purchasing and selling a number of foreign currencies. To discuss foreign currency options with a bank representative, please call us or visit your local branch.
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Investments
Ciera Bank works with its clients to help discover and realize their financial goals, providing a host of wealth management solutions including investment products like stocks, bonds, mutual funds, annuities, and insurance, as well as retirement planning, education savings strategies, and general money management consulting.
*Investment products are not FDIC insured, have no bank guarantee, and may lose value.
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